Learn How To Increase Your Dental Practice Telephone Conversions...

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FREE REPORT NOW >>

Learn How To Increase Your Dental Practice Telephone Conversions...

GET YOUR
FREE REPORT NOW >>

One Of The Best Ways To Keep In Touch With Your Patients

I often write about making sure you keep in touch with your patients and how you can do this. One great way to keep in touch with your patients is through social media. So many of your patients are now on social media, checking posts every hour or so and staying...

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Do This With Your Patients, Over And Over Again.

You all know what I am about to write about. Yes, customer service and the patient experience. Making your patients feel special and acknowledged is what you need to do over and over again. This is what keeps your patients coming back to you. Offering your patients...

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Inside The Mind Of Your Patient

I heard this recently on the radio, "Quality at an affordable price". What does this mean? What is quality and what is affordability in your Dental Practice? Quality is the standard you measure things against. Affordability is about being able to pay for something....

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The Best Way To Easily Talk With Your Patients

To really help your patients effectively you need to first be able to talk easily with them. Talking WITH your patient is different to talking TO your patient. You want ALL communication with your patient to be a discussion where your patient actually does more...

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Offer This To Your Patients At Every Appointment.

Customer service is what makes the difference in your dental office. Customer service is memorable to your patients, referable, and also creates the value your patients are looking for. So what is customer service in a dental office? It is a patient experience. A real...

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Giving 6 Star Service On The Phone is Easy.

I am often asked how do you give excellent customer service on the phone. The answer is very easily. The best customer service is when a call becomes an appointment. You just need to have the right type of attitude and language to use with patients. The biggest...

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Your Team Need To Know This

I am amazed at the high level of clinical knowledge Dentists have. There are so many clinical courses available to you like never before. I see you add your expertise to your website and social media. This sets you apart from the rest, as the dentist who has a...

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The Two Things Your Patient Should Do After Their Appointment

No, it’s not say goodbye and head to the bathroom! Even though this is exactly what most patients do. After every appointment your patient should leave: With a next appointment Pay for the appointment they have just had.   Simple and easy to do. Now the tricky part is...

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A Secret To Converting More Calls To Appointments

Surely a person who calls your dental office wants an appointment. You would think so. But all you really know for sure is that most people who ring your dental office have a dental problem or concern. The next step is up to you. That is the secret. Making the...

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Show Your Patients The Value So They Can Choose You

There is so much talk lately about building value for patients. Value is the importance you place on something and the level of appreciation you have for it. So how do you build value for your patients? What can you do and say that will help your patients or potential...

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